Updated: 09 December 2015

How do I start sending emails?

In order to start sending email you must have an email provider. Please check our supported email providers before you proceed.

To get started follow these steps -

  1. Log in to your account.
  2. Click the Settings option on the navigation towards the left of the screen.
  3. Locate the Provider Settings section and select your provider from the available options on the dropdown field (Fig. 1)
  4. Enter your provider's authentication credentials (Username and password or API key).
  5. Confirm your updated settings by submitting the form.

Once you have setup your email provider the next step is to create a subscriber list and upload your subscribers.

  1. Click the Lists & Contacts option on the navigation towards the left of the screen.
  2. Click the Create new list button located towards the top right of the screen.
  3. Enter the name of your list and submit the form (The name of your list will be used for internal references and not displayed to your subscribers).
  4. Once the list has been created you will be redirected back to the page with has an overview of al lists.
  5. Locate the list you just created and click the Import button.
  6. Select the file you want to upload for your local device and ensure it's a CSV file. If not, you must convert your spreadsheet to CSV format using Excel or Numbers for example.
  7. Once you have uploaded your file you will be presented with a page which lists the columns of your spreadsheet and beside a dropdown field with several options. Match your column with a corresponding option, for example, the email column should be marked as "Email" from the dropdown.
  8. Once all columns have been matched submit the form and your contacts will be imported within 30 - 60 seconds (Dependent on the size of your spreadsheet).

Finally, you're ready to send out your first email!

  1. Click the Campaigns option on the navigation towards the left of the screen.
  2. Complete the form with all information as accurate as possible and select the subscriber list you just created / imported.
  3. If you're sending a plain text email simply type the content of your email within the text area. Alternatively, if you are using a template builder or using a template built with HTML/CSS simply paste the code of your template within this same field.
  4. Confirm the delivery of the campaign by submitting the form.

Fig 1 - Email Provider Settings